Introduction
MachFlow, Inc. dba Pomo ("Pomo", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://usepomo.ai and use our services (collectively, the "Services").
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our website, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.
Information We Collect
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and demographic information that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Services.
Derivative Data
Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
Data From Social Networks
User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Services.
Generated Content
We may collect information about the content you create, upload, or receive from others when using our Services. This includes the prompts you provide to our AI tools, the responses generated, and any feedback you provide about the quality of these responses.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Create and manage your account
- Deliver targeted advertising, newsletters, and other information regarding promotions to you
- Email you regarding your account or order
- Enable user-to-user communications
- Generate a personal profile about you to make future visits to the Services more personalized
- Increase the efficiency and operation of the Services
- Monitor and analyze usage and trends to improve your experience with the Services
- Notify you of updates to the Services
- Offer new products, services, features, and/or recommendations to you
- Perform other business activities as needed
- Process payments and refunds
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Request feedback and contact you about your use of the Services
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
- Solicit support for the Services
- Improve and train our AI models using aggregated, de-identified data derived from your interactions, subject to any restrictions in your service agreement. This does not include raw, aggregated, anonymized, or derived Google Workspace API data
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Services, those users may see your name, profile photo, and descriptions of your activity.
Online Postings
When you post comments, contributions or other content to the Services, your posts may be viewed by all users and may be publicly distributed outside the Services in perpetuity.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Google Workspace API Data and Limited Use
The use of raw or derived user data received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.
Gmail Send-Only Access
Pomo requests only the Gmail send scope
(https://www.googleapis.com/auth/gmail.send). Pomo uses this permission solely to send
a message that you compose and approve in Pomo. It does not permit Pomo to read, modify, or manage
your Gmail mailbox, messages, drafts, contacts, or other Google Workspace content. After delivery,
Gmail returns a message identifier, which Pomo does not retain. Pomo does not access Google Photos
API data.
Artificial Intelligence and Machine Learning
Pomo does not send Google Workspace API data to third-party AI/ML providers or use it to create, train, fine-tune, or improve foundational or generalized AI/ML models.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
Options Regarding Your Information
Account Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Services
- Logging into your account settings and updating your preferences
- Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Users in India
If you are located in India or your use of the Services involves the personal data of individuals located in India, the following applies: (a) with respect to Authorized User account data, billing data, usage telemetry, fraud prevention data, security logs, and aggregated data, Pomo acts as a Data Fiduciary and processes such data in accordance with this Privacy Policy; (b) with respect to personal data that Pomo processes on a customer's behalf in connection with the Services, Pomo acts as a Data Processor and the customer is the Data Fiduciary, as further described in the applicable service agreement; (c) personal data may be transferred to and stored in the United States; and (d) for grievances or inquiries relating to the personal data of Indian data principals processed by Pomo as a Data Fiduciary, contact us at compliance@usepomo.ai. For personal data processed by Pomo as a Data Processor on behalf of a customer, data principals should contact the customer directly as the Data Fiduciary. This section will be updated to reflect the requirements of the Digital Personal Data Protection Act, 2023 as its provisions come into force.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: compliance@usepomo.ai
Address:
MachFlow, Inc. dba Pomo
2261 Market Street STE 85781
San Francisco, CA 94114
United States