Your Data Privacy Rights
At Pomo, we respect your privacy and your right to control your personal data. This Data Deletion Policy outlines how you can request the deletion of your personal data from our systems and how we handle such requests.
Under various privacy regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you may have the right to request the deletion of your personal data that we have collected and stored.
For complete information about how we handle your data, please refer to our Privacy Policy.
What Data Can Be Deleted
Upon request, we can delete the following types of data:
- Your account information, including email address, name, and contact details
- Your usage data and preferences
- Content you have created using our platform
- Campaign data and analytics associated with your account
- Payment information (though some records may be retained for legal compliance)
How to Request Data Deletion
You can request the deletion of your data in the following ways:
1. Account Deletion
You can delete your account directly from your account settings page. This will initiate the process of removing your account and associated data from our systems.
2. Contact Us
You can submit a data deletion request by filling out the form below or by emailing us at privacy@usepomo.ai.
Data Deletion Process
Once we receive your request, we will:
- Verify your identity to ensure the security of your data
- Review your request to understand the scope of data deletion needed
- Process your request, which typically takes 30 days to complete
- Notify you once your data has been deleted
Please note that some data may be retained for legal, compliance, or business continuity purposes, such as:
- Information required for tax, accounting, or legal compliance
- Aggregated analytics that no longer identify you personally
- Information necessary to prevent fraud or future abuse
- Backup data that will be automatically purged according to our retention schedule
Exceptions and Limitations
In some cases, we may be unable to completely delete all of your data due to:
- Legal obligations to retain certain records
- Technical limitations in our systems
- The need to maintain information for legitimate business purposes
- Information shared with third parties, which would require you to contact them directly
If we are unable to fully comply with your deletion request, we will explain the reasons and provide information about any remaining data we must retain.
Third-Party Data
Our service may use third-party services that collect data. Please note that your data deletion request to us does not automatically extend to these third parties. You may need to contact them separately to request deletion of your data from their systems.
Changes to This Policy
We may update this Data Deletion Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "last updated" date.
Contact Us
If you have any questions about our Data Deletion Policy or if you need assistance with a data deletion request, please contact us at:
Email: privacy@usepomo.ai
Address:
Machflow, Inc. dba Pomo
123 AI Way
San Francisco, CA 94105
United States